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Terms & Conditions
Cancellation Policy
All confirmed tour bookings may be transferred or refunded up to 48 hours prior to the date and time of tour booking (excludes $20 online booking fee). No refunds will be given for cancellations within 48 hours of departure.
All tours are subject to change at the discretion of Hokitika Scenic Tours for reasons of weather conditions, road conditions, and /or operational requirements. Hokitika Scenic Tours will not be liable for any consequential losses or additional costs incurred as a result of cancellation. All bookings are refundable in the event that Hokitika Scenic Tours cancels the service.
All tours are subject to change at the discretion of Hokitika Scenic Tours for reasons of weather conditions, road conditions, and /or operational requirements. Hokitika Scenic Tours will not be liable for any consequential losses or additional costs incurred as a result of cancellation. All bookings are refundable in the event that Hokitika Scenic Tours cancels the service.
Terms & Conditions
While all care will be taken, Hokitika Scenic Tours will not be liable for sickness or injury to customer/s, or any damage to or loss of property while traveling on tour, or undertaking a service/activity that Hokitika Scenic Tours recommends.
Hokitika Scenic Tours reserves the right to remove any person/s if they believe they are threatening the safety and enjoyment of the other travelers or guide. This may result in the termination of your tour. There will be no refunds and customers will be responsible for their own travel costs and arrangements from that point onward. Anyone suffering from illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such a condition at the time of booking and make arrangements for the provision of any medication or other treatment required during the tour. Failure to declare will constitute a breach of these booking conditions and may exclude you from the tour. Hokitika Scenic Tours may use third-party suppliers or providers of some services and products and as such act as agents for those. Any claim or liability resulting from those services or products is the responsibility of the supplier or provider. At the time of booking we will endeavour to provide you with any information we feel you should be aware of and upon request can supply their terms and conditions. Ultimately this is your responsibility to ensure you are happy with these terms.
All prices are in $NZD and include a GST of 15% (goods and services tax). Prices are subject to change without notice.
Hokitika Scenic Tours reserves the right to remove any person/s if they believe they are threatening the safety and enjoyment of the other travelers or guide. This may result in the termination of your tour. There will be no refunds and customers will be responsible for their own travel costs and arrangements from that point onward. Anyone suffering from illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such a condition at the time of booking and make arrangements for the provision of any medication or other treatment required during the tour. Failure to declare will constitute a breach of these booking conditions and may exclude you from the tour. Hokitika Scenic Tours may use third-party suppliers or providers of some services and products and as such act as agents for those. Any claim or liability resulting from those services or products is the responsibility of the supplier or provider. At the time of booking we will endeavour to provide you with any information we feel you should be aware of and upon request can supply their terms and conditions. Ultimately this is your responsibility to ensure you are happy with these terms.
All prices are in $NZD and include a GST of 15% (goods and services tax). Prices are subject to change without notice.
COVID-19 Safety Plan
From 2 December 2021 we moved to the new Traffic Light System here in New Zealand. As at 11.59pm on 13 April 2022 our current setting is ORANGE in the South Island. We are operating as normal and welcome your bookings. We ask that everyone follows our current national and regional Covid-19 guidelines around mask wearing, hygiene and physical distancing - Thank you.
Hokitika Scenic Tours is able to offer tours and transport so you can tour in your own space in your own time. CONTRACT TRACING:Contact information is taken when a booking is made. SOCIAL DISTANCING:We are lucky enough to provide you with your own personal private tour or transfer so you can travel in your own space in your own time. HYGIENE:We pride ourselves on the cleanliness of our vehicles. After each tour, our vehicles are cleaned and disinfected to a high standard. Sanitiser and masks are available. HEALTH & SAFETY:Hokitika Scenic Tours has a full Health & Safety management plan that is audited by Qualmark NZ on a annual basis. This fully complies with the Health & Safety Act. Hokitika Scenic Tours also holds a registered NZ Transport Service Licence and DOC concession.
Hokitika Scenic Tours is able to offer tours and transport so you can tour in your own space in your own time. CONTRACT TRACING:Contact information is taken when a booking is made. SOCIAL DISTANCING:We are lucky enough to provide you with your own personal private tour or transfer so you can travel in your own space in your own time. HYGIENE:We pride ourselves on the cleanliness of our vehicles. After each tour, our vehicles are cleaned and disinfected to a high standard. Sanitiser and masks are available. HEALTH & SAFETY:Hokitika Scenic Tours has a full Health & Safety management plan that is audited by Qualmark NZ on a annual basis. This fully complies with the Health & Safety Act. Hokitika Scenic Tours also holds a registered NZ Transport Service Licence and DOC concession.